RETURNS
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. If 14 days have passed after purchasing your product, the right to a refund expires. If you return your package after the 14 days have passed, we will send the package back to you.


The costs for returning the ordered products from your home to Menstorm are at your own expense. If you make use of your right of withdrawal, the product will be returned to Menstorm with all accessories supplied and - if reasonably possible - in the original condition and packaging.

To make use of this right, you must contact Menstorm by e-mail. We will then refund the order amount due within 14 days of registering your return, provided that the product has already been returned in good order. You will then be credited with the full order amount on the original payment method (or otherwise) if you have indicated this.

EXCEPTIONS

  1. For sealed products. If the seal is broken, these products are not returnable.
  2. that have been created by the entrepreneur in accordance with the consumer's specifications;
  3. that are clearly personal in nature;
  4. When the withdrawal period has expired (14 days after receipt of your order)

If you are sending an item that is higher than €50, you may consider using a trackable shipping service or purchase insurance. We cannot guarantee that we will receive your returned item. The standard shipping costs to return an order are between €4.00 and €12. This amount varies per post office. Costs for trackable shipping service vary per post office.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement via e-mail: info@menstorm.com. You may use the attached model withdrawal form, but it is not obligatory. You can also download a model withdrawal form from our website.

You must return your products to the return address below:

MENSTORM

Neerloopweg 3 A5
4814 RS Breda, Netherlands

KVK: 73234664

VAT number: NL002364613B65

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